FAQ
If yours is not here, ask us directly. We would rather answer it than have you guess.
RiskCherry is an independent iGaming test laboratory that certifies online casino games, RNG and RGS products across multiple jurisdictions.
We combine well-designed processes, automation and AI-powered workflows to make certification faster, simpler and more transparent.
RiskCherry (Lean Lab Company Limited) is headquartered in Malta: MO2 Ruby Ninu, Pendergardens, Block 17, Level 1, Triq Gort, San Giljan, STJ 9023.
Our testing and conformity assessment teams are based mostly in Bulgaria.
Slots, crash games, instant win, scratchcards, mines, plinko, multiplayer games, RGS platforms, RNGs, and any other RNG-based game product.
We also carry out independent audits, including the annual games audit for the UK (AGTA).
Our team are gambling industry veterans who have worked inside game studios, so we are a good fit for studios building a new game concept for the first time.
We started where demand was highest and our expertise was deepest, which meant slots. Early on we set aside table games such as roulette, blackjack and baccarat, along with poker, bingo, lottery, virtual sports, skill, PvP and live games.
We are revising that position and already working on some of them. Get in touch if one of these is on your roadmap.
Yes. Alongside game and RNG certification we run independent audits, including the annual games audit required in the United Kingdom (AGTA).
Further audit types are on our roadmap. If the one you need is not listed, ask us, because it may already be in progress.
We are accredited in 26 regulated markets. The full list, with a map, is on our home page.
Europe: Alderney, Belarus, Bulgaria, Croatia, Denmark, Estonia, Georgia, Gibraltar, Isle of Man, Latvia, Lithuania, Malta, Netherlands, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom.
The Americas: Alberta, Ontario, Buenos Aires Province (Argentina), Santa Fe (Argentina), Brazil, Colombia.
Oceania: New Zealand.
We add new territories regularly, so if the one you need is not listed, ask us where it sits in the queue.
Yes. Submit once and we map the requirements across every jurisdiction you need.
Our system identifies the regulatory deltas automatically and builds the project with a combined testing scope, so the same test is not repeated for each market.
You can watch this happen on our Under the hood page, where every test that applies to several markets runs once and counts for all of them.
We deliver certification as a repeatable product rather than a bespoke professional service: a defined scope, predictable inputs and outputs, transparent status tracking and a consistent audit trail.
The traditional model is consultant-led and largely manual, with variable scope, timelines that move, progress tracked over email, and outcomes that depend on which tester picked up the work. Ours is a structured workflow with clear entry criteria, rule-based and automated checks where they are appropriate, and live status in the portal.
What that gets you is a defined certification package, visibility of where an order sits and what is blocking it, a consistent set of reports, a traceable audit trail suitable for a regulator, and pricing that matches scope. The same process applies whether you are certifying one game or several hundred.
Our Under the hood page shows what that looks like in practice: evidence captured automatically as each test runs, and a certificate generated from that evidence rather than typed up by hand.
What it does not do is guarantee an outcome. Certification results are not a foregone conclusion, how long a regulator then takes is outside our control, and speed depends on how ready your submission is and how quickly defects get resolved.
We start reviewing an order the day it is placed, through automated checks and a review of the package by the Technical Account Management team.
The clients who get the fastest turnaround share their roadmap with us so we can reserve capacity in advance, and fix base-product issues we flagged on previous games so the same findings do not recur.
In practice, most of the time an order is open we are waiting on fixes from the client rather than the other way round.
Email enquiries@riskcherry.com or use our contact form. Once an NDA and a simple agreement are in place we set up your Client Portal workspace, usually within hours.
We will walk you through the process and you can place your first order straight away. There is no long onboarding. We respect your time, and ours.
Each order type has its own provisions guide setting out exactly what to include: one for games orders, one for RNG orders and one for audits.
They sit in the Client Portal and we send them over before your first submission. Getting the package right first time is the single biggest factor in how quickly an order closes.
In short, we need a complete and accurate build, the technical and maths documentation, confirmation of which jurisdictions you are targeting, and prompt fixes for anything we raise. Missing inputs and unresolved defects pause the clock, and that is where almost all lost time goes.
We do not publish a price list. Two games can look alike and run on completely different engines, so one can take several times longer to test than the other. A single price for everyone would be wrong for almost everyone.
We build pricing after getting to know the studio, their stack and the markets they are targeting. It then sits inside a Master Service Agreement as a fixed price matrix for the term of that agreement, rather than a fresh quote on every order.
So the price on your tenth order is the price you agreed on your first, and the route from order to quote to work to invoice is automated. Predictable, and quick.
No, and the reason is practical: no single client produces enough volume to fill a dedicated team's capacity, even the largest studios.
Instead we reserve capacity in advance for clients who share their roadmap with us. Given our turnaround times, a studio would need to ship a new game every three to four days to keep a dedicated team occupied.
CheriX is our in-house AI engine, and it powers a wide range of internal workflows.
Several applications and orchestrated tools sit under the CheriX framework, forming a single platform. All of it is built in-house.
We do not use off-the-shelf solutions. We build our own tooling, integrating existing services where that is the most efficient option and building our own where it is not.
The result is a mix, and the specifics are not something we publish.
Yes. The Client Portal lets you submit orders, track real-time progress through every test phase, download reports and certificates, and share them with regulators.
It changes often enough that anything we wrote here would be out of date by the time you read it, so ask us for a demo.
Still have a question?
Ask us